DoubleTree by Hilton Utica
What Guests Say
Even with a small emergency on Christmas Eve, we love this historic property and stay there when in Utica visiting family! About 12:30 AM Christmas Eve the hotel alarm went off telling us to evacuate via the stairs (we were on the 9th floor) and make our way to the main floor of the hotel. As we approached the lobby level water was coming under the door and down the stairs to the basement. Apparently the water main to the fire suppression system had burst in the ceiling above the lobby entrance and water was quickly filling the lobby floors. The Utica FD was there, got the water main turned off, and pushed the water on the lobby floor outside. The staff at the hotel did an amazing job handling this emergency and keeping us all safe! The hotel was back up and fully functional again within 6 hours, that’s amazing!
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Lorraine
December 2022
Loved the look and feel of the historic building coupled with the modern upgrades in room. Gentleman who did check in was friendly and professional. Lady at checkout was helpful and made more coffee when notified the station was out. had a nightcap at the bar and admired the pictures and decor along with the history of the site.
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Russell
August 2022
Very clean room and very spacious. Bathroom very spacious as well and the water pressure is great. Restaurant on site.
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Jn72
September 2022
The staff was very friendly. My special requests were met and exceeded expectation! The room was very clean and air conditioning was already on when we entered our room. We had a very enjoyable stay.
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Toni
July 2023
Location to the event I was attending. Cleanliness of the hotel. Size of the room I stayed in.
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Lisa
July 2023
We did not have breakfast at the restaurant in the hotel but they had coffee in the lobby which was nice. The only problem was they did not have decaffeinated coffee for us. The room was very nicely decorated and clean. There was ample parking as well. It had a beautiful bar with outdoor seating. They had live music on certain nights.
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Elizabeth
July 2021
Everyone there was very nice and accommodating. The room was very spacious and clean.
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Joan
January 2023
Beautiful and well-maintained property with extremely comfortable rooms. Everything you need for a short term stay in Utica. Probably one of the nicest buildings in the city!
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Eriche
January 2023
The hotel was beautiful on the inside. The beds were super comfortable and the room was spacious with lots of windows.
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Jeanne
September 2021
it was very nice, only thing that was kinda annoying was the elevator was very small!
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Teresa
June 2023
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